Workflow Process

Workflow Process – CASE STUDIES


 

Process supports ISO certification and green building compliance


Client:

Major international company that manufactured copier parts and supplies.

Business Issue
:

This manufacturing plant was the first 500,000 square foot facility established in the USA for this international company. Company desired a vendor to help them to achieve green building standards and ISO-certification and compliance.

Business Solution:

Benjamin Enterprises was introduced to this company through the post-construction clean-up process. They entered into our facilities maintenance program to support their ISO-certification process and green facility initiatives. The job objectives were defined and processes were designed by our operations department. Assigned workers were taught the relevant job processes through our training institute. This program included the recruiting, training and management of personnel as well as continuous reporting for the client.

On-going Support
:

Benjamin Enterprises continues to provide extended services to client through the development of workflow process analysis for complex job and task analysis. There are no additional costs for these services. Our clients experience continuous ongoing support simply for being our valued customer.


 

Utilizing industry best practices


Client:

Major utility company.

Business Issue
:

Prior to Benjamin Enterprises, client had received fines for their untimely response to infrastructure repairs. Prior contingent labor provider was inefficient in workflow processes and workforce management.

Business Solution:

The workflow process was analyzed by Benjamin Enterprises. Training was conducted to support the workflow process. Team members were held accountable to meet the new performance standards. Client experienced $0 fines expended for incomplete infrastructure repairs.

On-going Support
:

Benjamin Enterprises continues to provide extended services to client through the development of workflow process analysis for complex job and task analysis. There are no additional costs for these services. Our clients experience continuous ongoing support simply for being our valued customer.