Cost Containment – CASE STUDY
Process yields Cost Savings
Major New England based retail distribution center serving retail stores in the Mid-West
and entire East Coast.
Prior to Benjamin Enterprises’ arrival, managers were on their own to contact staffing
agencies for contingent labor help. There was no organized, structured procedure for
maintaining the contingent labor workforce. Although the client required 40 pick/packers
per shift, they would request 100 persons to ensure that they would receive 40 at the
required time. The client was unable to adjust the flow of labor to meet their fluctuating
need on a daily basis.
Benjamin Enterprises entered into the Workforce Solutions Program with our client in
2005. The purpose was to streamline the management of labor on assignment at our
client while reducing costs and spending. This program includes the recruiting, on-board
and continuous training, management, invoicing and reporting processes. Benjamin was
able to stop the constant turnover of labor noted prior to our contract with the client.
In the first month, Benjamin Enterprises obtained a Gross Labor Savings of
$140,239 for this client.
These savings can be attributed to:
- Pre-hire assessment of candidates to determine best fit
- Pre on-board training and implementation of industry best practices
- Management of Labor to drive for results and expectations
Satisfaction Surveys reported that 98% of the Managers indicated that the program
exceeded their expectations. The General Manager enjoyed the benefit of receiving the
required staffing to meet their needs. Other Managers appreciated the benefit of the time
saved by not having to train staffing agency personnel, which changed daily.
Benjamin Enterprises continues to provide labor management support, entry-level, midlevel,
and senior level training for our employees, as well as, the client’s employees.
These services are FREE, and simply represent a value-added benefit to our clients.
Our value-added labor supportive services include: financial management, family
management, and legal consultation.