Key Components of the Workforce Solutions Business Model
In our most recent communications, we have discussed the merits of the Workforce Solutions business model. Providing more productive and cost efficient solutions, Workforce Solutions allow businesses to focus on their core competency leaving their non-core competencies to us. This new business model increases productivity around core business functions, while Benjamin Enterprises takes care of the rest.
In her most recent post, our CEO has focused on the business case for Workforce Solutions. She made the distinction between the “the old and new way” of delivering cost savings and improved operational performance.
Read MoreWhy Do Details Matter?
Relentless attention to detail has always been a fundamental principle of our business. Our reputation has been based on the delivery of exceptional service to our customers. Our company leader, Michelle Benjamin founded the company on her personal devotion to detail. Her views can be clearly seen in her post, released earlier this month.
Relentless attention to detail is apparent in all aspects of the Workforce Solutions we provide. Mrs. Benjamin’s commitment to detail has infused our company with a drive to satisfy our customers with a high standard of performance.
Read MoreKeeping Your Customer Forever
Many companies have modified their ways to communicate with their customers. Periodically, companies will survey their customers for input and feedback on services rendered, but research shows that people who are extroverts or ambiverts would prefer to speak to someone, while introverts tend to avoid speaking to others to avoid feeling uncomfortable. Customers that do not take part in telephone customer surveys could still be dissatisfied, yet the company goes unaware, and sadly, unable to solve the customer’s problem.
Read MoreWinner’s Success Etched in Stone
Article by Elizabeth Hlotyak
Walker & Zanger Inc. one of the winning companies, exemplifies the spirit of the entrepreneurs honored this year by the Ernst & Young entrepreneur awards program.
Starting in 1952, as a small family-owned business, importing marble from Portugal and Italy to the United States, Walker & Zanger has grown to become a leading importer and distributor of stone materials. Celebrating its 50th year, the company has approximately 400 employees. Its annual revenue in 2001 was more than $99 million.
Read MoreTeam Approach Helps Firm Grow
Michelle Benjamin’s experience as a nurse gave her some guidance in running her company, Benjamin Enterprises Inc., which began as a vendor of janitorial and cafeteria services.
Read MoreBenjamin Enterprises Presents BeLearning
BeLearning provides on-line training for employees who has high impact contact with the customer. This training will show employees what they can expect and how they should act as they enter into a new job. In addition, this training is beneficial to existing entry level workers who want to advance their career path.
Read More